Of Love and Respect for an Honourable Leader

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Photo credit: The Washington Post

 

A nation almost fell into a crisis on 21 August 2016.

Prime Minister Lee Hsien Loong (LHL) was giving the National Day Rally on the podium when he suddenly fell to his right; his face was visibly paler with beads of sweat on his left forehead before he had taken ill. My first thought was, “Was it a stroke?”

The camera quickly cut to the audience; however, the director probably did not anticipate the reaction of the audience to be very telling that something bad was happening to my Prime Minister. A young, Indian girl in her school uniform sat up, covered her mouth with her hand to express shock and fear.

Then the National Day Rally was suspended; for 80 long minutes. That must have been the longest dinner buffet ever served at a public service event. 

When the PM recovered, his wit and humour were still very much intact and the incident proved useful for him to illustrate the importance of succession planning.

As PM LHL continued on delivering the important speech to set the nation’s forecast and vision for the following year, my tired and jaded heart plumped up with pride.

PM Lee has proven that he is indeed, the right man for this job then, and now. I am grateful for a Prime Minister who puts the nation above self. Yes, there are issues and policies that I do not agree with; but that’s a different story.

Have you seen how other leaders are hurting their own people and land?

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I must have been 19 or 20. I was a member of the Young People Action Party (YPAP). I dragged my bestest friend, J to ZOUK, a club that was popular in the early 2000s because PM Lee  and his cabinet will be engaging with the YPAP at the club.

I had brought along a TIME magazine where PM Lee was on the cover. I was such a groupie; choosing to sit at the outer bar area so that I could get a chance to have PM Lee autograph on the magazine cover. He did with a tinge of hesitation and awkwardness; but not without his handsome bodyguards giving me the dirty look before they surrounded him to create a barrier between PM Lee and me…as if my black pen (from a random hotel) would become a weapon.

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I have loved my PM since then. The kind of love that is part-gratitude, part-respect.

I also recognise that he probably has other talents and interests which he had to give up to be in this position of immense stress and responsibilities. Forgive me as I continue to share my alternative perspective and unhappiness on what could have been.

My courage and expectations come from Mr LKY, Mr Goh Chok Tong and you, PM Lee, because you have made it possible for me to be confident and knowledgable.

Thank you, Prime Minister Lee Hsien Long for taking care of Singapore and our needs, protecting and guiding Singapore into a better spot.

Please rest up well, Mr Lee. I hope you get some well-deserved break soon.

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Delta Air: Where did it go wrong?

Now, another American airline has incurred the wrath of its passengers.

Stars and Stripes, a military-centric news website, reported that Delta Airlines (a government contracted service provider to carry servicemen) had levied a US$200 penalty per serviceman for each excess baggage. Apparently, in the contract, each passenger was only entitled to three check-in bags.

The total excess bags cost the 34 servicemen approximately US$2,800.

In the article, Delta Airlines was said to have apologised for the inconvenience caused and had amended its policy to cater to the situation. A case of too little, too late?

I’ve a few questions though:

  • Were Delta Airlines staff unaware of the potential awkwardness arising from this situation? Weaponry isn’t exactly suitable to be considered as hand-carry baggage, right?
  • Why didn’t anyone from Delta Airlines deem it appropriate to check with a higher-level personnel or its business development or sales team for allowances or exemptions?
  • Despite the protests and apparent unhappiness expressed by the servicemen during the check-in process, why didn’t Delta Airlines do anything then? It seems really odd to not manage the issue on-site and having to issue the apology statement much later as damage-control?
  • Were these servicemen and women aware of their flight entitlements and privileges or were they expecting over and beyond the basics?

This case had resulted in an outpouring of disgust against Delta Airline’s mercenary stance towards its military. All for a mere US$2,800. Was it worth it? You tell me.

Are there any American airlines out there with good service, flexibility and basic communication skills? If you know of any exemplars, please share them.